• What kind of deposit do you require?
  • We require 50% down on all orders.
  • If I bring my logo on a disk / CD, what format works best?
  • Depending on your needs and the design of the garment or promotional product, many formats are viable. See our artwork requirements section or call to discuss.
  • Can you apply photographic or detailed graphics to garments?
  • Yes we do heat transfers, direct to garment prints and screen printing, even on black and other dark colours. Ask us which process is more suitable for your purpose.
  • Can you make a stitch file from a digital photograph?
  • Yes, it is possible. However images with a lot of fine detail may not reproduce and images have to be “posterized” into a few colours to be stitched. Realistically you cannot get a photographic result. A heat transfer or direct to garment print may be more suitable and cost effective.
  • Can you put more than one logo on a garment?
  • Yes we have put ten or more logos on some garments. For instance multiple sponsors names can be embroidered on the sleeves of garments.
  • I notice that many people are now wearing fitted garments. Do you stock these?
  • Yes. We have a huge range of ladies and men's fitted garments, from t-shirts to casual and business attire.
  • If I have special colour matching requirements - or need to have my letterhead/business cards matched, can EmbroidMe meet my needs?
  • Yes, we have a comprehensive range of available garment and thread colours
  • Can I send new staff to you for all uniform sizings?
  • Yes, and if it is more convenient we can come to you.
  • Do you sell workwear and high visibility clothing?
  • Yes. Work, safety and chef wear are some of our specialty products.
  • What’s the usual turnaround time getting embroidery done?
  • We can usually deliver between 8 -14 working days.
  • Does EmbroidMe have a minimum quantity requirement?
  • No we don't have a minimum, we can take orders from 1 to 10,000!
  • My business has custom colours, do you custom build garments to suit my business?
  • Yes, EmbroidMe can provide custom casual wear. Minimum quantities may apply.